Of course! You are very welcome to test ride our bikes. Simply write to us using our contact form. It is best to contact us 2 or 3 days in advance so that we can set up the bike for you if necessary. We will then confirm the test ride date. But of course you can also spontaneously come by and test ride our already assembled bikes and get advice! We are always happy to help.
You can take your time on the test ride and enjoy it.
In principle, we have every item available for immediate delivery in our warehouse or in the stores. Please feel free to write to us using our contact form if you would like to view a specific item in a particular store. We will be happy to arrange an appointment with you.
As we now have branches in Düsseldorf and Berlin in addition to our Cologne store, it may be that not every item is available in every store.
With the exception of bikes, you can expect a delivery time of approx. 2 working days from receipt of payment. Saturday is not a working day. In the high season it can sometimes take 2 days longer, but we can assure you that our shipping staff always try to rock all orders of the current day.
When ordering bicycles, depending on the season, it can take up to 7 or 10 working days after receipt of payment until the bike is with you.
You can find more information on the page Shipping & Delivery
We ship small parts within Germany for €4.90 with UPS. The shipping costs for bicycles in the manufacturer's box are 39€. With this bicycles are not pre-assembled. We therefore recommend this option only for experienced mechanics.
Alternatively, we offer the delivery of fully assembled bikes by 69€ in a large box (for less experienced customers). Only the handlebars are still crosswise and the pedals pedals are not yet mounted. Please note our Assembly tips!
Bicycles are shipped via our forwarding agent. They will contact you by telephone for a delivery date. Small parts are shipped via UPS.
Click & Collect is of course also possible.
Please note the UPS tracking number or the information e-mail from the shipping company.
cDeliveries to packing stations are not possible.
The shipping costs vary depending on the payment method and destination country. A breakdown can be found here.
In principle, the shipping costs for small parts within Germany are 4,90€. If you would like us to fully assemble and check your bike, please choose the right shipping during the ordering process. Costs for Assembly and shipping for bikes is 69€.
Click & Collect is available free of charge at all our locations.
We will be happy to clarify this with you in our store or workshop. You can also send us an e-mail. Please ask your question via the "Question about item" button (you can find this for every item on on our website), a contact form window with the respective item number will open, and by entering your name and e-mail address, you can send us your question.
We are available for you by phone and e-mail.
See the numbers and emails from the various shops
If we don't answer the phone, which can happen during the high season, please send us an e-mail and we will take care of it!
If you would like to find out if and when an item is available again in the online store, please use the contact form for the online store.
If you would like to know whether an item is in stock at your local store, please contact the store directly. You can find all the contact details on our contact page
No, unfortunately not, but have a look here: Kölner Fahrradmärkte
No problem, you can finance the bike with us via Easy Credit. This is currently only possible in the store. In principle, payment by installments via PayPal is possible for the online store. However, PayPal does not offer this option to all users.You have to agree to a credit check for this. You can simply check your PayPal account to see if the installment payment method is available for you. We have no influence on whether PayPal allows you to pay in installments or not.
In Cologne, in the Belgian Quarter, you will find us at Bismarckstraße 31 and our e-bike store next door at Bismarckstraße 25a. Opposite in Bismarckstraße 46 is one of our workshops as well as another one in the Südstadt district at Severinstraße 38.
In Berlin, you'll find a Radfieber directly on Hackescher Markt at Große Präsidentenstraße 10. The newest Radfieber is in Flingern in Düsseldorf at Hermannstraße 24. Here you can find all the branches and how to contact them.
We look forward to your visit!
We definitely recommend insurance. You can also do this through us simply, in the store or online, with ENRA Insurance.
You should also have a good, secure bike lock with which you can lock your bike to a fixed object. Use parking facilities if possible and do not leave your bike outside at night.
Even really well-secured bikes are unfortunately stolen. That's why you should keep an picture of the frame number engraved below the bottom bracket together with the invoice. If the police find your bike, they can use this code to identify you as the owner.
If you bought your bike from us in a local branch, please contact our shop directly to clarify the individual case.
If you bought your bike online, please contact our webshop. We will help you quickly and easily.
Here you will find all contact forms and telephone numbers.
Yes, of course! We work with all the usual providers.
Here you will find all important informationen.
We do not have children's bikes in our shops. Please have a look at our website for the right bike or ask for advice on site, then we can order the right bike you need.
The best way to do this is to come by! Thanks to our experience and a test ride, we can determine the right size, guaranteed to fit.
