Shipping & Delivery at Radfieber

Our goal at Radfieber is to deliver your new bike and accessories safely and quickly to your home, ensuring your shopping experience is as smooth as possible. Whether fully assembled or partially assembled, whether within Germany or abroad – we have something for everyone! Here you'll find all the important information about shipping and delivery: shipping options, delivery times, and costs.

Delivery Conditions for Germany

1. Small parts are shipped within Germany for €4.90. The shipping costs for bicycles in manufacturer boxes are €39. With this shipping method, bicycles are not pre-assembled. We therefore recommend this option only for experienced mechanics.

2. We alternatively offer delivery of fully assembled bikes for €69 in a large box (for customers with less technical experience). Only the handlebars are still turned sideways and the pedals are not yet mounted. You can then quickly assemble these yourself - and off you go on your first ride. Please refer to our assembly tips!

3. The delivery time for small parts and accessories is approximately 2 working days from receipt of payment. The delivery time for partially assembled bicycles takes up to 1 week after receipt of payment, depending on the season. The delivery time for a bike that has been ordered with complete assembly takes approximately 10 working days after receipt of payment. The shipping takes a bit longer here because the bicycle is completely assembled in our workshop. For bikes that are available in external storage, the delivery time may extend by approximately 1 week.

4. UPS Shipping: Please note the UPS tracking number sent with the shipping confirmation. If the UPS driver does not find you at home, your package may be deposited at a UPS Access Point near you. You can find out where this drop-off point is located, what its opening hours are, and how to get there by clicking on the tracking number.

Attention: Delivery to Packstations is not possible. Thank you for your understanding!

Delivery Conditions for EU Countries

1. Non-assembled bikes: Shipping non-assembled bikes to nearby EU countries costs €99. In this case, bicycles are usually shipped in manufacturer boxes. Brakes, gears and other parts must be correctly adjusted before the bicycle can be used. We therefore recommend this option only for experienced mechanics.

2. Pre-assembled bikes: With this option, bicycles are completely assembled and adjusted by our mechanics. Only the handlebars and pedals are mounted sideways for shipping and must be turned or screwed on after arrival. Shipping assembled bikes to nearby EU countries costs €149.

Please note: Due to bike assembly, shipping takes a bit longer. This is because the bicycle is completely assembled in our workshop. Only the handlebars are turned sideways and the pedals are not yet mounted. The bicycle is then delivered to you in a huge box, and 5 minutes after delivery you can start riding.

3. UPS Shipping: Please note the UPS tracking number sent with the shipping confirmation. If the UPS driver does not find you at home, your package may be deposited at a UPS Access Point near you. You can find out where this drop-off point is located, what its opening hours are, and how to get there by clicking on the tracking number.

4. Click&Collect: Alternatively, you can order your bicycle online and pick it up at our store either in Cologne or Berlin. This is of course free of charge!

Attention: Unfortunately, delivery to the Canary Islands and other individual European islands is not possible. If necessary, contact us before ordering to clarify the shipping conditions for the respective island. Thank you for your understanding!

Delivery Conditions for Switzerland and Non-EU Europe

Unfortunately, due to customs costs and trade barriers, UPS prices for Switzerland and non-EU countries are still far above the sums we have estimated. Therefore, we unfortunately do not deliver to these regions.